Shipping Policy & Rates
Same-Day Shipping:
Most stocked items ordered before 5pm EST will ship the same day.
Charge Backs:
Chargebacks determined by freight companies (FedEx, LTL carriers) such as for address corrections, inside deliveries, etc. are charged to your account on a separate invoice.
Worldwide Shipping:
Rates vary.
Contiguous U.S.:
- Orders of $1750 or more qualify for free shipping.
- Orders less than $1750: rates vary.
Florida:
- Orders of $1750 or more qualify for free shipping.
- Orders less than $1750: rates start at $12.50, and on LTL Freight deliveries, a $80 Flat Rate applies.
Tri-County Local (Broward, Miami-Dade, Palm Beach):
- Orders of $250 or more qualify for free shipping.
- Orders less than $250: $12 Flat Rate shipping.
Rush Shipping:
Announcement Converters is not responsible for rush shipping of out-of-stock products.
Samples:
- Two free paper samples of 8.5 x 11 or any size envelope for a $3 handling fee.
- Additional samples beyond two: $1 per sample unless the cost of the 8.5 x 11 sheet is greater than $1, in which case it will be charged at the standard cost of that sheet.
- Larger sheet samples: $2.50 per sheet plus a $12 cutting fee.
- Full sheets: $5/sheet or full sheet price fee (greater of the two) and $5 handling.
- 12 x 12 sheets of Glitter: billed at $2.50/sheet.
Return Policy
Returns:
- Must be initiated within 30 days of purchase.
- A 20% restocking fee applies for items returned without cause (damage or shipping error).
- Damaged/incorrect items will be replaced, and a credit applied once we receive the return.
- Replaced products will be shipped at no cost, using the same class of service as the original shipment. Upgraded shipping options on replacements will incur an upcharge.
- Canadian customers must provide their FedEx account number to avoid a FedEx fee (currently CAD$10) for having to collect local taxes (GST) at delivery.
- Printed material cannot be returned, including merchandise sent in error. Please ensure items received are checked prior to printing.
Discounts:
- Discount eligibility must be noted on your order over the phone, via this website, or by email.
- Restocking fees apply for items returned without cause (damage or shipping error).
FAQs About Shipping and Returns
Shipping rates are calculated during checkout based on weight, size, location and requested service.
- In the Contiguous U.S. we offer Free Delivery on orders of $1750 or more, rates vary on orders less than $1750.
- Rates in Florida under $1750 start at $10 and we offer a maximum LTL Freight rate of $80
- We offer free shipping to customers in Broward, Miami-Dade, and Palm Beach for orders of $250 or more and a $12 Flat Rate for orders less than $250
We offer an 82% discount on FedEx shipping to Canada with no brokerage fees. Typical transit time is 2 days to metropolitan areas and 3 days elsewhere. Next-day service is also available for an additional cost.